SENIOR EXPORT SALES MANAGER

James Chen

📍 Shenzhen, CN // 12+ YRS EXPERIENCE // 🌏 GLOBAL MARKETS

Export sales leader specializing in home appliances and consumer electronics across Southeast Asia, the Middle East, and Europe. Building distributor networks from scratch, negotiating multi-million dollar deals, and consistently exceeding targets while maintaining 98% client retention.

$50M+ Annual Sales
200+ Global Clients
60+ Countries
98% Retention
Get in Touch LinkedIn →
01

PROFILE

▣ CURRENT ROLE

Export Sales Manager

Eurohome Appliances Co., Ltd.

Shenzhen, China · Since 2019

Managing $50M+ export portfolio across 45+ countries, leading an 8-person team, achieving consistent 25% YoY revenue growth.

◈ CORE COMPETENCIES
  • — International trade compliance & documentation
  • — Market expansion & distributor development
  • — Cross-cultural negotiation (10+ languages)
  • — Supply chain optimization & cost reduction
  • — OEM/ODM project lifecycle management
  • — Strategic partnership building & retention
◐ LANGUAGES
English Native / Fluent
Mandarin Native / Fluent
Cantonese Native / Fluent
Arabic Conversational
Spanish Basic
◇ CERTIFICATIONS
  • ISO 9001:2015 Quality Management
  • Certified International Trade Specialist
  • Incoterms® 2020 Official Specialist
  • CSR Certified
  • FTCA Freight Forwarder Certification
02

EXPERIENCE

2019 — PRESENT

Export Sales Manager

Eurohome Appliances Co., Ltd. · Shenzhen, CN
  • Spearhead export ops for EMEA & ASEAN markets, managing $50M+ portfolio across 45+ countries
  • Expanded Middle East market share by 40% in 3 years via strategic distributor recruitment
  • Negotiated and closed $12M in new distributor contracts with key accounts in KSA, UAE, and Poland
  • Orchestrated OEM customization projects delivering 15% margin improvement
  • Implemented Salesforce CRM, improving follow-up response by 60% and win rates
  • Reduced delivery lead time by 18 days through supply chain optimization
Strategic Planning P&L Management Team Leadership Distributor Dev
2014 — 2019

Senior Export Sales Specialist

GlobalTech Trading Group · Guangzhou, CN
  • Achieved 180% of annual sales target for 5 consecutive years (top 5% globally)
  • Built ASEAN distributor network from zero to 12 active partners (Vietnam, Indonesia, Thailand, etc.)
  • Managed key accounts: Nguyen Thianh Electronics (Vietnam) & PT Elektrindo (Indonesia) — $8M annually
  • Reduced logistics costs by 18% ($420K savings) via consolidated shipping optimization
  • Led team to secure $3.5M contract with Dubai-based Al Safeer Group
  • Achieved 99.2% on-time delivery across volatile regulatory environments
New Market Entry Key Accounts Logistics Target Achievement
2012 — 2014

Export Coordinator

SinoMart Commerce Ltd. · Shenzhen, CN
  • Processed 100+ monthly shipments documentation with 100% accuracy
  • Coordinated with customs brokers across 8 countries: USA, Germany, UK, France, Spain, Italy, Netherlands, Australia
  • Managed order fulfillment for $2.4M annually in small appliance exports, 97% on-time delivery
  • Streamlined packing list generation, reducing processing time by 40% through Excel automation
Documentation Compliance Process Improvement
2010 — 2012

Junior Trade Analyst

China Chamber of Commerce · Beijing, CN
  • Conducted market research on BRICS trade opportunities for 50+ member companies
  • Organized trade missions connecting Chinese exporters with international partners
  • Researched export subsidy programs and FTA incentives for SME members
Market Research Trade Intelligence
03

EXPERTISE

PRODUCT CATEGORIES

Air Conditioners Refrigerators Washing Machines Water Heaters Smart Home Devices Kitchen Appliances Consumer Electronics Small Home Appliances

TOOLS & SYSTEMS

Salesforce CRM SAP ERP Alibaba.com Made-in-China Google Workspace Microsoft Dynamics

AWARDS

2024 President's Club — Eurohome (Top 3%)
2023 Top Performer Award — Eurohome
2022 Best Export Manager — GlobalTech
2021 Excellence in Client Relations — SinoMart
2016 Rising Star Award — GlobalTech

MARKET COVERAGE

Southeast Asia Vietnam, Indonesia, Thailand, Malaysia, Philippines, Singapore, Cambodia, Myanmar
Middle East UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Egypt, Jordan, Lebanon
Europe Germany, Poland, UK, Spain, Italy, France, Netherlands, Belgium, Greece, Turkey
South America Brazil, Mexico, Colombia, Chile, Peru, Argentina
Africa South Africa, Nigeria, Kenya, Morocco

TRADE COMPLIANCE

DOCS B/L, Invoice, P/L, COO, Form A, ATR, EUR.1
PAYMENT L/C, T/T, D/P, D/A, OA
INCOTERMS FOB, CIF, CFR, EXW, DDP, DDU, FCA, CPT
04

CONTACT

Open to distributor partnerships, OEM inquiries, and export consulting projects.

✉ EMAIL [email protected] ◈ WHATSAPP +86 138-0013-8000 ◉ LINKEDIN linkedin.com/in/jameschen-export
◎ LOCATION Shenzhen, Guangdong, China